FAQ

Getting started

A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Jul 4, 20256,026
OKX Beginner's Guide
Published on Mar 20, 2023Updated on Jul 3, 20251,454
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Jun 17, 202513,613
How do I sell crypto on OKX P2P trading?
Published on Aug 22, 2023Updated on Jul 1, 20256,159
How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Jun 4, 2025120,805
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Jun 11, 20254,138
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Jun 18, 202512,311
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Jul 3, 202517,648
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Jun 4, 20255,230
What's demo trading and how do I use it?
Published on Dec 12, 2023Updated on Jun 7, 2025772
What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Jun 18, 202596,918
How do I create/import an OKX wallet?
Published on Aug 24, 2023Updated on Jun 18, 20253,417
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Jun 18, 20252,095
How do I manage my assets in my OKX wallet? (app)
Published on Sep 25, 2023Updated on Jun 18, 202515,662
What should I do if I forget my OKX wallet password?
Published on Oct 28, 2022Updated on Jun 18, 202511,150

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