Support center
Here to help you 24/7
Top questions
Why can't I join a campaign?
Updated on Jun 18, 20252,835
How do I find my deposit address and tag/memo/comment?
Updated on May 15, 202554,470
Why hasn't my withdrawal arrived in the account?
Updated on Jul 3, 202517,700
How do I create passkeys? (app)
Updated on Jul 9, 20259,059
What are Source of Funds (SoF) and Source of Wealth (SoW)?
Updated on Jul 9, 2025285
Getting started
A beginner's guide to identity verification
Updated on Jul 9, 20256,034
How do I link an authenticator app?
Updated on Jun 17, 202513,656
Why hasn't my deposit been credited?
Updated on Jun 18, 202512,357
Why hasn't my withdrawal arrived in the account?
Updated on Jul 3, 202517,700
Do I need to pay fees for deposit and withdrawal?
Updated on Jun 4, 20255,238
FAQ
View more